E & O Seminars - Webinars

E&O Risk Management: Meeting the Challenges of Change

This Webinar is limited to Westport/SwissRe Policy Holders Only

Take this course to gain your 10% loss control credit on your E&O policy, PLUSobtain 6 CE hours!  This highly interactive class is written by the Big “I” Advantage, Inc and Swiss Re Americas from a best-in-class approach. 

Morning Session 8am-11am

This first part of the course provides a thorough review of the exposures that may cause an uncovered claim, supported by current statistics, in order to identify those areas within the agency that require a focus of risk management efforts. This course will discuss E&O claims and defenses, in particular, the defenses of: 1) invariable practice and 2) documentation. Identifying and closing inconsistencies in workflows will be discussed as well as documentation procedures and the importance of using appropriate disclaimer language.

Afternoon Session 12pm-3pm

This portion of the course provides a thorough review of the concepts of the law of agency including how the agency relationship is established, the key provisions of agency agreements, and underwriting guidelines that could create potential E&O exposures. This course will also explore what determines an agent's standard of care to insureds and how to manage that standard. Attendees will dive into the operations of insurance agencies and learn to adapt operations because of changes in carrier capabilities and workflows, the implementation of tools like upload/download, and competitive raters. Attendees will also explore how invariable practices serve a valuable defensive strategy and how consistent use of questionnaires can prove an invaluable tool for E&O risk management.

To gain the 10% loss control credit agencies must have the following number of individuals attend the E&O Seminar
Credits:  6 Minnesota CE Credits
Cost: $156.00 - Member   $171.00 - Non-Member
Note: Included in the price is a non-refundable credit card processing fee of $5.00 for each registration
If you experience any technical problems during the Webinar or have trouble logging in please call our administrative partner
(The Florida Insurance School-CE) at 1-800-786-4303.

Once both sessions have been completed, attendees will receive an email from MIIAB with an attendance verification form. To receive the 10% premium credit, attendees must complete and return this form to MIIAB.  
Cancellation Policy:
All cancellations must be done in writing 24 hrs prior to the webinar start in order to receive a refund less the non-refundable credit card processing fee.
Any cancellations after that time will not be refunded.


April Goodin
Director of Operations
C:  612-237-6620
Amy Rau
Director of Education & Events