We always do what is right for our members, customers, employees, and local communities.
- We operate with honesty, integrity, and transparency in all we do.
- We are good stewards of the assets entrusted to us.
- We advocate for and have impact on issues that affect our members and customers.
- We provide opportunities for employees to grow and develop in a performance based environment.
- We embrace change and diversity.
- We are socially responsible in our communities.
- 4.7 million roadside assistance calls annually serviced by 5 call centers, 1,600 independent service providers, 19 club-owned fleets, and 2 Club Assist dedicated providers
- More than 430 travel agents generating over $546 million in annual sales, producing $67 million in revenues
- Robust network of Approved Auto Repair, Total Repair Care, and AAA-branded Car Care Plus facilities across nearly 650,000 square miles of territory.
Property & Casualty Insurance
- Three brands
- AAA for the motoring public
- Meemic for educators and their families
- Fremont - independent agent focus
- Joint ventures with ACE in Southern Florida, KY, OH, PA, and WV
- Over 2 million vehicles and 900,000 homes insured through a network of independent agents, employee agents, and exclusive agents.
- Sold through more than 100 employee Life Specialists, Captive, EA, Independent Agents and Direct through AAA Life Insurance Company.
- Compliments our other offerings with strong and competitive life insurance and annuity products that also promote retention.
- Part owner of AAA Life Insurance Company.
Banking / Financial Services
- Only AAA club with a federal banking charter offering financial products to members and non-members within The Auto Club Group territory. Products include checking, savings, Certificates of Deposits account and auto, personal and home loans.
- The Auto Club Group partnered with U.S. Bank to launch the new AAA Dollars MasterCard program in October 2015, providing 2 great new products to AAA members.
President & CEO
A.M. BEST RATING