West Bend: The Silver Lining®
West Bend supports, and wholeheartedly endorses, a strong independent agency system.
Our agents are our partners, as well as our primary customers. More than 1,500 independent insurance agencies offer West Bend's products; many of them sell $1 million or more in West Bend premium each year. Agents prefer West Bend for many reasons, including relationships that foster trust and respect, fast service, and extensive training and education programs.
Our agency training and education programs are offered at our spacious Prairie Center. Special sales and service programs provide opportunities for agents to participate in a more extensive training experience.
West Bend's associates are the driving force behind our success. Whether it's processing claims quickly and efficiently or finding the best coverages for businesses and homeowners, our associates do all they can to provide you and your customers with the Silver Lining®. We pride ourselves on accessibility at every level of the company. From senior management, to underwriting, claims, and billing, you won't find a more dedicated, personable, and caring group of people.
Our product offerings are well-rounded and diverse. Our Home and Highway® personal lines package is an industry leader. We specialize in writing most businesses you'd find on your Main Street. Through NSI®, we write risks not typically written in the standard market. Contract and surety bonds are easy to quote and issue.
The West Bend Independent Agents' Fund was established in 2006 for nonprofit organizations supported by the independent insurance agents who represent the company. Grants from the fund are aimed at improving these organizations and the lives of those served by them. The Spirit of the Silver Lining® Award honors those agents and nonprofit organizations for their dedication to providing a silver lining to those in need. In 2017, West Bend presented Spirit of the Silver Lining Awards and more than $90,000 to seven non-profit organizations. Today, grants from the Independent Agents' Fund total more than $1.1 million.