Western National Insurance, headquartered in Edina, is a group of eight active property-and-casualty insurance companies (and one affiliate Michigan Millers Mutual Insurance Company of Lansing, Mich.) providing personal and commercial coverage in 20 states, plus surety bonds in 32 states, across the Midwestern, Northwestern, and Southwestern U.S. Building quality relationships has been at the core of the companys operations since it was founded in 1901. From its roots as a direct-writing fire insurer for Minnesotas creameries and cheese factories, to its current role as an Independent-Agent-driven super-regional insurer for individuals, families, and businesses, Western National has focused on providing exceptional service to its agency partners, policyholders, and local communities. The company is a proud supporter of the MIIAB.
At Western National, we believe working exclusively with Independent Insurance Agents provides our mutual policyholders with the best possible choice to meet their protection needs, said Stuart Henderson, President and Chief Executive Officer. Its the mix of expertise and quality carrier options that only an Independent Agent can provide that makes us proud to call it our sole distribution system. We are proud to partner with Independent Agent associations, and especially the MIIAB in our home state, now and in the years to come.
While Western National is focusing on the future, the Group is also taking time to celebrate its recent successes. In the past year, Western National surpassed $500 million in policyholder surplus, moved to A.M. Best Financial Size Category X (from IX), and received recognition once again as a Ward Top 50 Benchmark Group of top-performing U.S. property-and-casualty companies (its 13th time in the past 14 years). In addition to these accolades, a strong business plan and the continued hard work of employees and agency partners resulted in growth of the Groups assets to $1.3 billion.
For 2019, Western National remains focused on increasing the ease-of-use of its online systems, enhancing relationships with its agency partners, and achieving profitable premium growth. The company continues to develop its agency portal (AgentsOnline) with new features and improved navigation, while at the same time rolling out new AutoPay functionality on its policyholder self-service site (MyAccount). Combined with the companys ongoing commitment to individual-risk underwriting and to prompt-and-fair claims service, these efforts have Western National on track to continue building on its successes throughout 2019 and beyond.