Certified Insurance Service Representative


The Society of CISR

The program is comprised of 9 one-day courses, each followed by a one-hour exam, which is optional. A participant obtains the designation by passing 5 exams within 3 years.

 The courses are:
  • Agency Operations
  • Commercial Casualty I
  • Commercial Casualty II
  • Commercial Property
  • ​Elements of Risk Management
  • Life & Health Essentials 
  • Personal Auto Exposures
  • Personal Lines - Miscellaneous
  • Personal Residential Property
  • *Dynamics of Service Seminar satisfies the update requirement for all CISRs.  You do not need to hold the CISR designation to attend.​
  • *William T. Hold Seminars - offers advanced topics in personal lines or commercial lines. You do not need to hold the CISR designation to attend. 
All Courses:  7:30 AM Registration
                       8:00 AM - 5:15 PM
            *Dynamics of Service 8:00 AM - 4:00 PM
            *William T. Hold 8:00AM - 4:00PM
Credits:  7 Minnesota CE Credits
2017 Cost:     $164.00 for CISR Seminars
                        $174.00 for William T. Hold Seminars
                        $164.00 for Dynamics of Service Seminars
2018 Cost:     $170.00 for CISR Seminars
                        $180.00 for William T. Hold Seminars
                        $170.00 for Dynamics of Service Seminars 
Cancellation Policy: Full refund or transfer will be granted if request is received in writing within 7 days prior to the seminar.  Requests received after that date will incur a $35.00 fee.    No refund/transfer will be granted for no shows.
Retaining the CISR Designation
To retain the CISR designation, annual continuing education is required. Designees may fulfill the yearly update by attending one of the following:

Any CISR course (exam not required)
William T. Hold seminar
Dynamics of Service seminar
CIC institute, including James K Ruble Graduate Seminar (fulfills update for 2 years) 
CISR OnLine is the complete Web-based training program from the Society of Certified Insurance Service Representatives (CISR). With all the courses, all the curriculum, all the CE credits... and without the travel time away from the office. Discover a smart new way to earn CE credits and the CISR designation at


2018 CISR Schedule

Amy Rau
Director of Education & Events
MyPage​ displays all of your National Alliance professional education information including: Alliance member #, when your next update is due, membership dues status, CE certificate, course history, new program offerings, contact and logon information, and suggested reading materials. Please note that it will take 4-6 weeks for your attendance to be reflected on your MyPage.